Maintenance Package

Should I take a maintenance package with my car lease?

If you are a high mileage customer, then a maintenance package is certainly likely to be of great benefit. Also, if you like the idea of having the cost of servicing and your car’s consumables, such as tyres and oil for a fixed fee then a maintenance package is definitely recommended for you. No surprises, no major bills and breakdown cover included.

What's included in a maintenance package?

Our maintenance package is loaded with features to make your car leasing experience as straight forward as posisble:

  • 24 Hour Assistance / Driver Helpline
  • Servicing, Maintenance and Repair (SMR)
  • MOT testing
  • Accident Management
  • Breakdown Assistance, including home start
  • Tyre Replacements, fair wear and tear
  • Tyre Punctures
  • De-Fleeting
  • Warranty Claim Handling
  • 16,000 approved garages across the UK
  • Free Vehicle Collection and Delivery
  • Free courtesy car, subject to availability
  • All in one easy monthly payment that can also be added to any form of finance.
  • Total peace of mind with no unexpected maintenance or repair costs.

How does a vehicle maintenance package work?

You are responsible for maintaining and servicing your lease car, in accordance with the manufacturer’s guidelines. At Car Lease Agent we offer comprehensive maintenance packages which you can add to your lease agreement for a fixed monthly cost. All our maintenance packages are provided by our partner Autoserve, an in independent specialist who work with fleet owner’s, private individuals and corporate clients. Their fully qualified and well-trained staff give independent advice and liaise with suppliers on a nationwide basis to provide you the best service.

We tailor our maintenance packages to suit your contact length and mileage, they offer peace of mind knowing that any replacement tyres, other consumables and regular services are included and are already paid for. No nasty surprises, no major bills and it also includes breakdown services to keep you on the road. To add a maintenance package to your lease click ‘Yes’ on your vehicle enquiry form, or ask one of our leasing consultants for more information.

Does a car maintenance package include general wear and tear?

When your vehicle requires new tyres, due to a puncture or fair wear and tear, you would simply need to take the vehicle to your closest Kwik Fit or National Tyre and Autocare centre and show your Driver Card. The tyre centre will then contact us for authorisation and will complete the work. No appointment necessary. Also, once the manufacturer’s warranty expires, we will cover any warranty repair work for the remainder of the Guaranteed Maintenance Contract.

All Guaranteed Maintenance customers are provided with a personalised driver card which shows our 24hr response line. No matter which service you require; whether this is to book a vehicle service, request breakdown assistance or to report a warranty issue, we have one dedicated driver number for ease of use. Our response line is operated 24/7, with calls answered directly by our own team, no menu options to press just simple, straight forward call answering.