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Frequently Asked Leasing & Contract Hire Questions

General FAQs Finance FAQs Contract FAQs Maintenance FAQs Delivery FAQs Electric & Hybrid FAQs

Car leasing is somewhat similar to renting. You use a specific vehicle of your choice for fixed period of time (usually between 2-4 years) for an agreed monthly fee. Your contract will be ready-made based on annual mileage, the length of the contract, and also how you'd like your payments to be structured. When the lease ends, the vehicle is returned, and you can lease again.

It is possible if you get permission from your finance company since they are the registered owners of the vehicle. If they agree, you need to follow the procedure provided by them and pay the fee for it. Don't forget to arrange for your number plate to be removed at the end of the lease!

All the cars are brand-new unless we state they aren’t.

We work with most of the major dealer networks and independent dealers to source your vehicle. We have access to most of the vehicle stock in the UK, both on dealers forecourts, and vehicles en-route into the country.

There are several benefits to leasing, such as cost effectiveness, sensible use of your money, peace of mind and simplicity. The main benefits are:

Change your car to a brand new car every 2,3 or 4 years. Benefit from the latest models, features, technologies and safety advancements
You’ll be driving a brand-new car!
No worries about the expenses of an old car
Continuous affordability
You can have a better car than expected
Fixed costs every month
No depreciation loss
No selling hassle

The growth in popularity of car leasing has been astonishing, as many more people are now leasing cars rather than buying. Around 1.6 million vehicles in UK are leased.

You are required to be at least 18 years of age to sign the lease contract. This requirement is the same for any finance option you consider.

It all depends upon your credit score. Some people are asked to provide a proof of their residency, income, or benefits while some are asked for a proof of their identity such as a driving license or passport.

Yes, you are now eligible to apply for a lease but keep in mind you have to be of at least 18 years of age to sign the agreement. You will also have to possess a full UK driving license and be credit worthy.

These number refer to the profile of the lease, how the payments of the lease for your car are structured. The first number – 3 , 6 , 9 or 12 is the number of monthly payments you agree to pay as your first payment, known as the “Initial Payment”. The second number is the number of additional payments for the term of the lease.

So, for 6 35, this would mean an Initial Payment of 6 times the monthly payment, which you would pay just prior to the leased vehicle being delivered, and the 35 would be the remaining number of monthly payments to be made, in this case 35 months, so a three year lease agreement.

As a rule, the higher the number of Initial Payments, the lower the ongoing monthly payments will be. The total amount paid over the term of your lease will be roughly the same.

A Personal Lease is for an individual and includes VAT in the quoted price.

A Business Lease is for a company, or a sole trader, and the price quoted is exclusive of VAT.

The more miles the vehicle has been driven, the lower value it has. Therefore, an extra charge has to be paid if you exceed the mileage.

Yes, you should clean it. While the vehicle will still be assessed for Fair Wear and Tear, a clean vehicle puts it in a good light.

Finance Questions

General FAQs Finance FAQs Contract FAQs Maintenance FAQs Delivery FAQs Electric & Hybrid FAQs

It is not necessary for you to be employed. However, you must be receiving some income or benefits such as pensions and disability allowances to prove that you can afford the monthly payments.

It all depends on your credit score, the size of the deposit you want to put down, and also your ability to re-pay.

You’ll get a response from most companies within 24-48 hours regarding your credit application. It may take a bit longer if extra information is needed.

Yes, you can. It is not an absolute requirement. If you don’t want to put down a deposit, it is okay. However, your monthly payments will be higher as a result of this.

No, all our lease contracts are on a fixed term, and the car is the property of the finance company. There is no option to buy the car at the end of the contract.

Contract Questions

General FAQs Finance FAQs Contract FAQs Maintenance FAQs Delivery FAQs Electric & Hybrid FAQs

Your contract includes free delivery in UK mainland, breakdown cover, full manufacturer’s warranty, and road tax. It does not include fuel, motor insurance, service and maintenance unless you have a maintenance package, and repairs.

Yes, they do. All our vehicles come with a 36-months warranty or even longer. For more details, you should contact your vehicle manufacturer.

No, you are required to provide your own insurance for the vehicle. You will be asked to provide proof of insurance before the vehicle is delivered.

No, they are not unless there is a manufacturer’s fault.

The registered owner of the vehicle is the finance company.

Maintenance Questions

General FAQs Finance FAQs Contract FAQs Maintenance FAQs Delivery FAQs Electric & Hybrid FAQs

You get scheduled services.
Qualified and approved garages and technicians are there for your car.
Electrical and mechanical repairs as well as replacements.
Covers all replacement and repairable parts required by the fair wear and tear guidelines.
MOTs.
Standard breakdown cover is offered in your lease contract but with this package you get additional breakdown benefits such as European breakdown assistance.
Easy management process.
The pick-up and return of you vehicle is free to your home or work.
Saves cost and the running costs of the car are also low.
When there is a tire puncture, accidental damage, or when the tread depth is under 2mm, tires will be replaced.

For this, you have to consult your service book. In some vehicles, service will be due when a service light appears on the dashboard. However, there are other cases too. It might be that service will be due when you reach a specific mileage or just annually.

You can take your car to any of the manufacturer’s approved UK-based dealerships. You can book-in by using the number given to you.

Delivery Questions

General FAQs Finance FAQs Contract FAQs Maintenance FAQs Delivery FAQs Electric & Hybrid FAQs

No, delivery is free in UK mainland. You’ll only be charged if the vehicle has to be delivered someplace other than the mainland or you have requested for a transporter.

The option for customer collection of your vehicle is not provided by most dealerships and manufacturers.

You will be given two sets of keys.

A delivery agent usually delivers the vehicle to your home/work. But it can be delivered through a transporter if you wish. However, extra charges will have to be paid for this.

You just need to have proof of ID such as passport or driving license

Electric & Hybrid Questions

General FAQs Finance FAQs Contract FAQs Maintenance FAQs Delivery FAQs Electric & Hybrid FAQs

No, just like you plug-in your TV or vacuum, an electric car has to be plugged in to a 3-pin socket. However, this method of charging can be slow.

We advise that you purchase a fast-charging point if you have adequate space in your garage or driveway.

The service and maintenance of a hybrid car is similar to a petrol or diesel car. You will need to service it ever 12 months or ever 10,000-12,000 miles.

Your regular garage might be unable to service your new hybrid, hence, you should contact your local dealership as they can conduct the service of your car.

Frequently Asked Leasing & Contract Hire Questions

What is car leasing?

Can I have a personalised number plate on a leased vehicle?

Are all the cars you offer brand-new?

Where do Car Lease Agent get their cars from?

What are the benefits of car leasing?

Is leasing popular in UK?

What is the right age to lease a car?

What ID do I need to provide?

I just passed my driving test, can I lease a car?

What does 3 23, 6 35 or 9 47 mean?

What is the difference between a Personal and Business lease?

Is there a charge if I exceed my mileage allowance?

Should I clean my vehicle before returning it?

Finance Questions

Do I need to be employed in order to lease a car? What income is needed?

What value of car am I allowed to lease?

How long does the credit check normally take?

Can I lease without putting down a deposit?

At the end of the contract, can I buy the car?

Contract Questions

What is and isn’t included in my contract?

Do all your vehicles come with a warranty?

Do the monthly payments include insurance?

Are tyres and brakes covered on warranty?

Who is the registered owner of the lease vehicle?

Maintenance Questions

What does the maintenance package include and what are its benefits?

How will I know that the car is due for a service?

Where should I take my car for a service?

Delivery Questions

Will I be charged for delivery?

Can I collect my vehicle?

How many sets of keys will I be given?

Will my vehicle be delivered on a truck or by a driver?

Will I have to hand over any ID when my vehicle is delivered?

Electric & Hybrid Questions

Do I need a special charger to charge my vehicle?

How often will I need to service a hybrid car?

Where can I get my hybrid car serviced?