Frequently Asked Leasing & Contract Hire Questions

General Car Leasing Questions

For Questions about leasing in general or Car Lease Agent.

Finance

For questions about credit, eligibility and and end of lease.

Contract

To discover how leases are structured, vehicle warranties, insurance obligations and more.

Maintenance

If you have a question about how maintenance packages work, what's included and what you have to do to use it.

Delivery

To find out how are cars are delivered, and what ID you require when your car arrives.

Electric & Hybrid

Questions specific to electric and hybrid cars.

What is car leasing?

Car leasing is somewhat similar to renting. You use a specific vehicle of your choice for fixed period of time (usually between 2-4 years) for an agreed monthly fee. Your contract will be ready-made based on annual mileage, the length of the contract, and also how you'd like your payments to be structured. When the lease ends, the vehicle is returned, and you can lease again.

Can I have a personalised number plate on a leased vehicle?

It is possible if you get permission from your finance company since they are the registered owners of the vehicle. If they agree, you need to follow the procedure provided by them and pay the fee for it. Don't forget to arrange for your number plate to be removed at the end of the lease!

Where do Car Lease Agent get their cars from?

We work with most of the major dealer networks and independent dealers to source your vehicle. We have access to most of the vehicle stock in the UK, both on dealers forecourts, and vehicles en-route into the country.

My credit rating is not good. Will I still be able to lease a car?

To evaluate your credit strength and how risky your credit status it, you'll have to go through a credit check. Having a poor credit score might not prevent you from leasing a car, but you may have to go a funder specialising in poor credit ratings.

Do I need to be employed in order to lease a car?

It is not necessary for you to be employed. However, you must be receiving some income or benefits such as pensions and disability allowances to prove that you can afford the monthly payments.

How much money can I borrow?

It all depends on your credit score, the size of the deposit you want to put down, and also your ability to re-pay.

What is and isn't included in my contract?

Your contract includes free delivery in UK mainland, breakdown cover, full manufacturer's warranty, and road tax. It does not include fuel, motor insurance, service and maintenance unless you have a maintenance package, and repairs.

Do vehicles come with a warranty?

Yes, they do. All our vehicles come with a 36-months warranty or even longer. For more details, you should contact your vehicle manufacturer.

Does the price include insurance?

Yes, they do. All our vehicles come with a 36-months warranty or even longer. For more details, you should contact your vehicle manufacturer.

Will I be charged for delivery?

No, delivery is free in UK mainland. You'll only be charged if the vehicle is delivered outside the mainland or you have requested for a transporter.

Can I collect my vehicle?

The option for customer collection of your vehicle is not provided by most dealerships and manufacturers.

How many sets of keys will I be given?

You will be given two sets of keys.